Managed IT Services Overview
We proactively manage, secure, and maintain your IT environment for a low fixed monthly rate.
Keep Your Environment Healthy
Alerts: Receive notifications about device availability, performance, security, and backup statuses.
Performance checks: We conduct daily health checks against hardware and software on workstations, servers, and network devices across multiple work locations.
Security monitoring: We monitor antivirus scanning statuses, errors in event logs, and much more.
Network performance monitoring for firewalls, routers, printers, and switches.
Mobile device monitoring: Keep track of smartphones and tablets with mobile device checks and monitoring.
Physical & virtual machine monitoring: Health checks on all virtual sessions and virtual machines.
Background maintenance: We fix issues without disrupting end users or causing downtime by using remote command lines and custom scripts, and by managing system processes and services.
Maintenance windows: After hours scheduled maintenance so we don’t disrupt employees’ productivity or raise false downtime alarms.
Granular roles and permissions: Set strong rules around who can and cannot access data and systems based on their position within the organization.
IT Managed Services Benefits
⇨ Optimized business resources
⇨ An outsourced IT management solution / IT staff productivity
⇨ Increased employee productivity
⇨ Core competence focus, not your network
⇨ Enhanced security & compliance
Peace of Mind
⇨ System reliability and availability
⇨ IT gap coverage
⇨ Minimize risk (data loss, cyber attacks, security breaches)
⇨ Predictable monthly costs
⇨ Lower total cost of ownership and overhead
⇨ Network outage reduction
⇨ Reduced employee downtime