IT Support Services

By leveraging KOR's IT support services, organizations can avoid spending time and resources on end-user troubleshooting, expensive ticket management systems, and outrageous support costs.

We offer IT support through an as-needed basis or through our managed services program.  Our managed services program is designed to prevent issues from occurring in the first place using our proactive service. 


Learn more about our managed services option here.

Our superb tech support team are experienced with:

  • Computer repair

  • Tech support

  • Software troubleshooting

  • Anti-virus removal

  • Backup & recovery

  • Data restoration

  • PC performance issues

Simplify Your Ticket Workflow

  • Ticket management: We provide you with a dedicated account portal to view issue details, time entries, appointments, histories, and communications for each support ticket.  

  • Support requests: Automatically create tickets by sending us emails, using the client portal, or by calling our support line at 888-4-KORTECH.  

Outstanding IT Support

  • Rapid connections: We can quickly connect to any machine with just one click to support you when needed.

  • Chat: Our live chat option enables you to chat with our technicians or ask questions while we fix your PC's.  

  • File transfers: We can seamlessly upload files to users’ systems without disturbing them as they work to minimize downtime.  

  • Remote command line: We solve issues from afar without having to remote and disrupt users by using remote command line.  

  • System preferences: We can diagnose computer or network issues and fix them through back-end operations.